Frequently asked questions (FAQ)
What is WineBlock?
WineBlock is an on-the-go, pocket-sized, stain preventing balm for your lips & teeth. It was developed to block those pesky red wine stains you get on your lips and teeth and in the corners of your mouth. Made with tannin and acid blocking agents that protect your mouth from red wine stains. Relax, we’ve got you covered. We are on a mission to end "wine mouth" forever, so go ahead and order red!
What is WineBlock made of?
We believe the things you put on your body to keep it looking it’s best, should be natural and made with non-toxic ingredients. Our ingredients consist of several natural and moisturizing oils as well as proprietary stain blocking agents.
Will WineBlock interfere with the taste of wine?
No way, party foul. We don’t want anything interfering with the taste of our beloved red wine and have deliberately designed WineBlock with an inconspicuous taste that dissipates seconds after you apply it.
How do I use WineBlock?
As you would apply sunblock to protect your skin before you head out in the sun; Apply WineBlock before you drink red wine to protect your lips & teeth from staining.
Directions; Before enjoying wine, apply a dime sized amount to your teeth. Smooth over upper and lower teeth with tongue. Next apply to your lips like a lip balm. Reapply before each glass.
Side note: All teeth are different. Everyone’s enamel is different. Some wines stain more than others. You may need to use more than a dime sized amount on your teeth and/or apply every half glass of wine to receive the best results of WineBlock.
How do I know if I suffer from “wine mouth”?
If you answer “Yes” to any of the following, you suffer from wine mouth and should order WineBlock immediately;
- If after drinking red wine, you wipe your mouth on a napkin to reveal purple lip marks
- If after drinking red wine, you look in the mirror and gasp at your reflection revealing purple lips and teeth reminiscent of a zombie
- A friend has asked you if you also had a bushel of blueberries with your glass of wine noting your lips and teeth are purple
- You have ever been called out for purple lips and teeth by friends, family, dates, bar keeps, and or stranger
Your order will arrive in 4-7 business days unless expedited shipping is purchased. Thank you!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer before contacting us.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable):
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us through our contact form.
Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us.
To return your product, you should mail your product to: 3213 W Wheeler St. Ste 113, Seattle, Washington US 98199
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.