Shipping All orders are shipped via UPS or USPS so please provide a physical ship-to address. Post office box addresses will be delivered via US postal Priority Mail service but the customer will take responsibility for lost or damaged product shipped this way. Shipping costs are determined at checkout. You will receive a packing list with your order.
Shipping Errors/Damaged Goods
You must notify us of any shipping errors or goods damaged in transit within 7 days of receipt of shipment. We will then either issue you a credit or send replacement product at no charge. Thankful Sage Farm School accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.
Our goods are guaranteed to satisfy the customer’s sales expectations. In the event that the customer wishes to discontinue any or all Thankful Sage Farm School products, any products returned to Thankful Sage Farm School in sellable condition will be credited to the customer’s account.