All orders are packaged and shipped from Northampton, MA, and we make every effort to ensure your order is packaged securely and shipped promptly. Retail orders typically ship within 5- 7 business days via the United States Postal Service. Wholesale orders typically ship within 2 weeks via UPS
Customers may return new, unopened items at their own expense within 30 days of delivery for a full product refund. Items should be returned in their original product packaging. Shipping return costs will be refunded only if the return is a result of a merchant error.