All orders are packaged and shipped from Northampton, MA, and we make every effort to ensure your order is packaged securely and shipped promptly. Retail orders typically ship within three business days via the United States Postal Service. Wholesale orders typically ship within 2 weeks via UPS
Customers may return new, unopened items at their own expense within 30 days of delivery for a full product refund. Items should be returned in their original product packaging. Shipping return costs will be refunded only if the return is a result of a merchant error.