Frequently asked questions (FAQ)
General
Where does Red Velvet NYC deliver?
We are now a National company! We deliver throughout the Continental USA. Thanks for all your support in helping us get there!
What do I receive in my Red Velvet NYC baking kit?
We ship you all the pre-measured ingredients you need to bake the dessert(s) you have ordered. That's right - everything has been pre-measured for you! However, we do not include eggs, a fragile pantry staple.
How long will the ingredients in my Red Velvet baking kit last?
For best results, we recommend that your kit be used within the first 48 hours of delivery, but ingredients will keep for up to a week or more. There is a "best by" label on any perishable ingredients that will help guide you for usage.
Shipping Policy
All Sales are Final. USA Shipping Only. Flat Rate Shipping - $6.99 per order.
All orders will ship within 1 business day after order is placed and payment is received.
Refund Policy
We will provide a replacement for anything damaged with a photo.
