Frequently asked questions (FAQ)
Where are reCAP Mason jars lids made?
Erie PA USA – Our Mason jar lids are made start to finish from design, manufacture and fulfillment!
What are the Mason jar lids made of?
The reCAP Mason jar lids are specifically designed to be BPA/BPS-free, freezer-proof and dishwasher safe. Made of FDA-approved BPA/BPS-free number “5” Polypropylene plastic. While it is not the organically-derived (i.e. plant/bio-based) plastic typically used in disposable products, it is recommended as the safest choice for food and beverages.
What size Mason Jars do the Mason jar lids fit on?
reCAP® Mason jar lids fit regular mouth Mason Jars (2.5" or 70mm continuous thread) and wide mouth Mason Jars (3" or 86mm continuous thread). Not all jars that have "Mason" embossed on them are the standard size or screw thread. Also be mindful, jar volume does not determine the mouth size of the jar.
Why is the flipper on the Wide Mouth POUR cap is hinged differently?
The wide-mouth POUR Mason jar lid has a quick release flipper. It is easy to remove and replace.
Do you donate to charities or fundraising events?
We believe in giving back and we're passionate to make the world a better place. As part of our company planning process we make yearly commitments to specific organizations. Due to the large number of requests for fundraising donations, we will not be able to support additional inquiries. We applaud your interest in our charitable efforts!
Can reCAP be used for sprouting seeds like alfalfa or broccoli?
Many of our fans and customers use the FLIP with the ACCESSORIES for sprouting. The smaller screen hole is .125" and the larger screen hole is .300".
Does reCAP Mason Jars have a patent?
Yes, reCAP® Mason jar lids have patent No. US D682,612 S as well as patents pending.
Why don't you make the pink or some of the other color caps anymore?
Certain colors are limited edition. Check back periodically to see if we are offering any new limited-edition colors!
Are Classico jars Mason jars?
Yes! The Classico red sauce and Riserva are packaged in Mason jars, however you cannot use these jars for canning. Other Classico jars are not Mason jars, even though it is embossed on the jar.
What materials are used to make the fermentation items?
The stopper is made from natural latex rubber. The one-way valve is made from polypropylene. Both are FDA approved and made in the USA
How does the waterless airlock work & how do you clean it?
The waterless airlock is a one-way valve. It allows gases or liquids to flow in only one direction. The purpose of the airlock is to allow carbon dioxide gas to flow out of the jar and prevent oxygen (or anything else) from flowing into the jar.
We recommend cleaning the airlock by hand with mild soap. Since it’s a one-way valve, water will only flow in the direction of the arrow on the airlock. Make sure to run water through the airlock to get all the soap out.
How is the reCAP fermenter different from other fermenters? What else can I use this kit for?
Unlike most other fermentation products, reCAP includes a low-profile, waterless airlock. Some of the benefits are:
1. No need to monitor the water level.
2. The 3-piece airlock is made from a brittle plastic that can easily break. The reCAP fermenter is almost indestructible.
3. The reCAP fermenter is much easier to clean.
4. The reCAP fermenter is a much lower profile, therefore it better fits on shelves.
In addition, there are many uses for a waterless airlock! It can be used to store your coffee to keep fresh, brew small batches of beer, and more.
Why did I receive my fermenters unassembled?
The fermenters come unassembled so that you can easily wash the pieces prior to your first use! When assembling look for the small arrow and have it point up.
If I purchase a lot of Mason jar lids can I get a discount?
Yes, we provide bulk discounts on our 10-packs. This includes free US delivery and is a great value! If you own or represent a company that is interested in selling reCAP® Mason jar lids, please create an account and submit a wholesale application.
How do I get my local store to carry reCAP products?
We are always looking to grow and would love to see more stores carrying our products. Please feel free to bring a reCAP Mason Jar lid into your local store and have them contact our sales representative at Sales@masonjars.com.
My Mason jar lid leaks, what is the problem?
First make sure that there is a gasket inside and it is lying flat. Then make sure the lid is threaded straight on the jar (not askew) and tighten. Double check the fit is tight! Some Mason jars may not successfully seal due to severe variations. Older Mason jars especially may have been altered or are non-standard. Since these will not be 100% leak-proof on every jar variation, keep in mind that they are also great for dried goods and pantry items as well!
Can I use my Mason jar lid for canning or in the microwave?
No, reCAP® Mason jar lids and most plastic are not to be used in canning or microwaving.
Can I put my Mason jar lid in the dishwasher?
Yes. While it is not recommended to heat plastic, reCAP® POUR Mason jar lids can be washed on the top rack dishwashers. Hand-washing with a mild soap is preferred and recommended to extend the lid’s life.
Will the reCAP Mason jar lid stain?
Independent Lab testing show that the lids are stain resistant.
Can I remove the gasket for cleaning?
Yes, gaskets are easy to clean by hand or in the top rack of a dishwasher. We also sell replacement gaskets if needed.Purchase Replacement Gaskets
My Mason jar lid is stuck on my jar, how can I get it off?
Sometimes lids can be a little stubborn, try using the pour spout as leverage with your thumb and opening the flip lid to reduce potential vacuum pressure. If it's still a little tricky, fill the jar with hot water and let it sit upside down for a minute before trying to remove the lid. New gaskets can also be purchased if the gaskets are worn.
I’m having a difficult time opening the ‘flipper’ on my reCAP POUR Mason jar lid, how can I open it easier?
If the flipper lid is difficult to close or open, try adding a drop of cooking oil on your finger-tip and lubricating around the edge/sides of the closure. You should only have to do this one time, and the problem will be resolved, even after washing the cap.
What are the maximum working temperatures for the POUR Cap?
In a lab test it was determined that our caps are dishwasher safe and can withstand effects of extreme temperature change of 0°F and 120°F.
If the Mason jar lids are made of plastic, then how can they be eco-friendly?
reCAP® Mason jar lids are considered “smart” plastic. They are not disposable and reCAP is guaranteed to be long lasting. The lids allow you to reuse glass Mason jars in unique and sustainable ways that eliminate the need for plastic bottles or containers.
How can I recycle the Mason jar lid once I am done with it?
Most local recycle agencies now take #5 Polypropylene. If not, contact your local agency for information on recycling.
Is the packaging recyclable?
Yes, the packaging is recyclable, reusable and all the kraft packaging is compostable.
What is our guarantee?
We are now offering a lifetime guarantee on reCAP caps! This applies to all caps purchased on 8/1/2019 going forward. The guarantee is for the cap ONLY and does not include gaskets, accessories (such as pump, sprayer, oil tap), or jars. The guarantee is for workmanship for the normal use of reCAP in storing nontoxic ingredients. We are over the moon to bring you this guarantee and in continuing to support the eco-friendly lifestyle.
reCAP products are packaged and shipped from Erie, PA, and we make every effort to ensure your order is packaged securely and shipped promptly. Products typically ship within two business days via the United States Postal Service.
Our fulfillment center operates Monday-Friday and ships product 24-48 hours of order placement. The delivery estimate begins upon order fulfillment. Carriers are not guaranteeing on-time delivery at this time.
US customers, please notify us within 14 days from your order date if you do not receive your package.
Shipping costs are non-refundable for undelivered, unclaimed or returned packages unless there is a merchant error. We are not responsible for damages incurred during shipping or for packages delivered to an incorrect address. Orders typically ship in within two business days.
For consumer protection, all orders are subject to review, including credit card authorization and address verification. As a result, on occasion there may be a slight delay in order processing; your patience is greatly appreciated. While Mason Jars Company works closely with its vendors to ensure timely shipment of your order, various factors can impact the carrier's ability to deliver within the expected time frame, including your location, weather, the carrier, holidays, and other unforeseen events that may delay shipping time.
Wholesale customers will receive free shipping on any order over $150.
Retail customers will receive free shipping on any order over $30.
Customers may return new, unopened items at their own expense within 30 days of delivery for a full product refund. Items should be returned in their original product packaging. Shipping return costs will be refunded only if the return is a result of a merchant error.
Refunds will not be given after 30 days, unless there is a proven product defect. If a product is believed to be defective, a picture showing the defective item with the order number sent to Contact@masonjars.com is necessary in order to complete the refund transaction. Mason Jars Company reserves the right to update or modify the terms of the Exchange & Return Policy at any time.