- What is MasonJars.com?
- How can I contact the Marketplace?
- When should I contact a Maker directly?
- When should I contact the Marketplace directly?
- When can I expect a response to an inquiry?
About Your Account
Shopping With Us
- Can I purchase products from multiple sellers in one transaction?
- Are the items in my shopping cart reserved for me?
- How do I know which Maker I am purchasing from?
- Can I save an item for purchase later?
- Are products available for International Shipping?
Payments and Coupons
- Can I pay with a gift card?
- Will I be charged sales tax?
- My address is incorrect on my order, how can I change it?
- Is my personal information safe?
- What forms of payment do you accept?
- How do I add or remove an item from my order?
- Can I cancel my order?
- Can I combine my orders?
- What do I do if my order was received damaged or defective?
- What do I do if my order is missing an item?
- Will I need to pay customs fees for my International order?
- Who pays for brokerage fees?
- What are the International Shipping rates?
- Where do you ship outside of the United States?
- How much will it cost to ship my order?