Have a question for MasonJars.com?

MasonJars.com was created to make it easy to find and connect with trusted makers passionate about home solutions.
Search our FAQs for answers to common questions. Otherwise, see below.

Contact MasonJars.com directly for questions regarding:

  • Creating an account
  • Check out and shopping carts
  • Payments
  • Site functionality
  • Recipes, DIY, and Stories
  • MakerPoints Rewards Program
  • How to become a Seller or Wholesaler
  • Newsletter subscriptions

Contact Maker directly for questions regarding:

  • A particular item or purchase
  • Special requests
  • Specific shipping
  • Seller/wholesale policies
  • Refunds and returns

Contact the following resource for Mason Jar and preserving/canning related questions:

Call Fresh Preserving at 800-240-3340, Monday through Friday, 8:30 a.m. EST to 4:30 p.m. EST