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Frequently asked questions (FAQ)
About Blank Slate Kitchen Products
Are your products organic?
We use organic, sustainable, and fair-trade ingredients whenever possible. Our processing kitchen is not certified organic, and some of the spices we use are not available from certified organic sources, so our products are not currently certified organic.
Are your products vegan / gluten free / egg free / dairy free / nut free, etc?
Our Szechuan Chili Oil and all of our syrups are vegan, gluten-free, nut-free, egg-free, dairy-free and just about everything else-free. They contain the highest-quality sugar, non-GMO oil, amazing herbs and spices, a touch of citric acid, and that's it.
What is a Rich Simple Syrup?
It's awesome! Decadent! Delicious! What else do you need to know? Well, since you asked nicely: it's a double strength syrup, which means it has twice the concentration of sugar as a regular simple syrup. You use less, so a bottle last longer. It's also thick, which means it can be used in place of honey or maple syrup.
Do the syrups need to be refrigerated?
Yes, they should be refrigerated once open.
How long will the syrups last?
Unopened, forever. They'll last fairly indefinitely if refrigerated, and they will be safe to use. If they are left at room temperature for a long time (days or weeks), or you manage to get some bacteria in there, it is possible they could get moldy - this should be noticeable visibly and by smell - in which case, they should be thrown out. The flavors may deteriorate over time though, so they might not be as amazing after a few years. Throw together some cocktails, or have a pancake party, then get yourself a freshie!
Do you use additives or artificial flavors?
No, we use nothing artificial, and no preservatives.
What about citric acid?
The citric acid is there to stabilize the solution, which keeps it from crystalizing. We use a tiny amount, and our citric acid is non-GMO and for use in organic products.
What should I do if my syrup has separated?
Separation will occur; just shake the bottle and you're good to go.
What should I do if my syrup has crystalized?
Temperature changes or long storage could cause crystallization. You can microwave the bottle (without the metal lid) for a minute or two, or submerge the bottle (with the lid on) in simmering water for 15 minutes, which should melt the crystals back into the syrup.
Does your Szechuan Chili Oil contain non-GMO oil?
Yes, our Szechuan Chili Oil is made with non-GMO canola oil.
We ships USPS Priority or First Class, which arrives in 1-3 business days, depending on distance. We try to fulfill all orders the same day they come in, but on holidays and long weekends, it could take up to 3 business days for them to get out, though this is rare.
We stand behind our products 100% If you're unsatisfied for any reason, just drop us a line, and if we can't resolve it, we'll refund you fully.