Terms & Conditions

Products

We provide the opportunity to order our items in several colors, subject to availability. Quantities greater than 3,000 require an 8 week lead time. 

An order confirmation will be emailed to you upon submission of your order. This is to confirm receipt of your order only and does not indicate an “in stock” status. Orders are processed in the order received, date and time stamped.

Pricing

Wholesale pricing is a percentage off of the advertised SRP (SRP-Suggested Retail Price) on our wholesale website, masonjars.com (you must be accepted as a wholesaler and be signed-in to view the wholesale category). Discounts are based on volume. The wholesale discounted pricing is displayed online for each product. Pricing may fluctuate without notice, but confirmed order pricing will always be honored. 

Unless otherwise approved via PO ordering, all wholesale orders must be placed on line. This is done to insure accuracy of inventory so that items are clearly reflected as available or out of stock. Orders will not be taken over the telephone or from emails. Additionally, your order history will be available for your reference. You may create your account with your personal/company information.  We do not store any private credit card or payment information and are completely PCI compliant.

All orders placed must be a minimum of 10 pieces/sku to receive wholesale pricing. You will be notified with promotions as they are available if you sign up for our wholesale partner newsletter. Please contact sales@masonjars.com for more information if you would like to be included. 

Any and all customers residing outside the US will be responsible for all importation, fees and taxes that they may incur by their country. These fees will be handled by direct billing by the carrier involved. Failure to pay these fees will result in a charge to the credit card used for purchase of said duties and taxes and a $20.00 fee.

U.S. retailers must use the “Suggested Retail Price” as the Minimum Advertised Price (see MAP Policy).  Large variances in pricing or under cutting the market on a continual basis will result in the retailer losing their ability to be a reseller of reCAP merchandise.  

Actual Ground shipping charges will be added to orders. Shipping promotions advertised on the MasonJars.com website or elsewhere apply to retail sales only and do not apply to wholesale orders.

Wholesale specials & promotions

Special offerings are valid only for the time specified, regardless of orders placed near the promotional offering. Refunds or credits will not be applied on orders falling outside the dates of the offering.

Disclaimer on reselling

You may sell our products via your online or brick and mortar store, or through private sale channels. You MAY NOT sell our products on any of our third party sites (such as but not limited to Amazon.com, Amazon.ca, Ebay.com, Sears.com, Jet.com) throughout the world. This is a non-negotiable condition of any sale made between you and Mason Jars Company. 

Custom Products & Product Branding

Custom branding, per clients’ specs, may be developed.  

Terms

Products will be invoiced in full at the time of shipping.  The order balance plus incurred shipping charges will be billed at the time of shipment. Mason Jars Comapny, the parent company of reCAP, accepts Visa, MasterCard, Discover, or PayPal for wholesale purchases or checks in advance.  Special arrangements can be made for net 30 payment with a check, please request if needed.  Certain restrictions may apply.  A minimum order of $750 is required per order for net terms/pay-by-check. 

We do not keep credit cards on file at our offices, for your protection; however once you create an online account your information can be saved through our secure server. Please use our automated system for your security as it offers a protected credit card account mechanism for your convenience.

Should a balance be due on goods for any reason, it will be required to be paid within 30 days.
A 1.5% finance charge per month will be added to any unpaid balance after 41 days from date of invoice. No orders will be accepted by accounts in poor standing. Accounts past due in excess of 180 days will have wholesale privileges revoked.

Photographs & Copyright

All photography and product placement must refer to the product as "reCAP Mason Jars" or "reCAP". Please use the photos provided and contact us with any special requests.

All photographs offered by reCAP are copy protected and subject to intellectual property rights. 

Shipping

All ordered goods are shipped via best method (USPS Ground, UPS or DHL) and freight will be charged at the time of shipment, based on location, size and weight. Orders may be shipped split so as to provide you with items as soon as possible. Shipping will be calculated and added to your total invoice for each shipment unless otherwise requested. Should any damage or loss occur, it is the receivers’ responsibility to alert shipper so that we may submit a claim on your behalf.

Wholesale Return Policy and Cancellations

Only damaged goods will be considered for return on wholesale orders. Our customer control staff checks each item for manufacturing defects before it is packaged. Please review items as soon as they arrive. Claims on defective items must be made within 30 days of receipt of merchandise and be pre authorized. Returns based on color selection or size will not be accepted. All items must be in original condition and returned in the same manner as sold.

Claims once authorized will be for credit, not cash. No returns will be accepted without obtaining an RMA number. Please email sales@masonjars.com to obtain number and return shipping address. Return address may be different than corporate offices. Returns submitted without RMA number will be returned to shipper at shipper’s expense. RMA numbers once provided must be referenced on the outside of any return shipment.

Order Cancellation Policies: If needed, orders can be canceled prior to shipping, please contact us by email. 

Standard terms and conditions 01-01-2016 - These terms are strictly enforced.

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