Have a question for MasonJars.com?

First, search our FAQs for answers to common questions. Otherwise, you can fill out the form below to send a message to our Help Desk below.

Contact us directly for questions regarding:

  • Creating an account
  • Check out and shopping carts
  • Payments
  • Site functionality
  • Recipes, DIY, and Stories
  • MakerPoints Rewards Program
  • How to become a Seller or Wholesaler
  • Newsletter subscriptions

If you have a question about a particular item or purchase, specific shipping, or seller/wholesale policies, please contact that Seller directly. Each seller ships their own items and have their own policies for refunds and returns.

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