Customer Service

Our customers are our number-one priority and we strive to make sure we:

  • Respond to your emails, questions and concerns in a timely, courteous manner
  • Have the details of your order and delivery information correct
  • Package your order securely and with care
  • Ship your product within five business days
  • Deliver a product that is safe to use and meets the highest level of quality and craftsmanship
  • Handle returns quickly and courteously

reCAP products are packaged and shipped from Erie, PA, and we make every effort to exceed your expectations in regards to the quality of our products, our turnaround time, and our professionalism.

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