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Have a question for MasonJars.com?

MasonJars.com was created to make it easy to find and connect with trusted makers passionate about home solutions.
Please Note: MasonJars.com does not manufacture Mason jars.
There are many companies that make Mason Jars, if you have a question
or issue with a Mason jar, please contact the store in which it was purchased.

Contact us directly for questions regarding:

  • Creating an account
  • Check out and shopping carts
  • Site functionality
  • Recipes, DIY, and Stories
  • MakerPoints Rewards Program
  • How to become a Seller or Wholesaler
  • Payments
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First, search our FAQs for answers to common questions. If you have a question about a particular item or purchase, specific shipping, or seller/wholesale policies, please contact that Seller directly. Each seller ships their own items and have their own policies for refunds and returns. Otherwise, you can fill out the form below to send a message to our Help Desk below.

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